Social Media Coordinator
Highlights
Manage a suite of social platforms, including X, growing follower base by 18% through targeted campaigns.
Craft engaging posts and analyze trends using tools like Hootsuite, boosting engagement rates by 22%.
Collaborate with marketing team to align content with brand voice and product launches.
Tech Enthusiast & Freelance Writer
Highlights
Wrote tech-focused articles and threads for platforms like X and Medium, amassing 10K+ impressions monthly.
Built a personal brand around emerging tech topics (e.g., AI, Web3), earning recognition in niche communities.
Created viral infographics and short-form content, shared widely across X.
Customer Support Representative
Highlights
Resolved 40+ daily customer queries via chat and email, maintaining a 90% satisfaction score.
Assisted in beta testing new software features, providing feedback that shaped final releases.
Trained 3 new hires on CRM systems and support protocols.
Native
Conversational
HubSpot Academy
Coursera
Content Creation, Analytics, X, Hootsuite, Google Analytics.
Basic HTML/CSS, AI Tools, ChatGPT, Midjourney.
Writing, Public Speaking, Community Engagement.
English, Spanish.
Summary
Launched a blog with 15+ posts on tech and culture, driving 2K monthly views via X promotion.
Summary
Authored a 12-part thread on AI advancements, gaining 5K+ likes and retweets over 3 months.